About Joshua Mason

A marketer, father, community builder and experience seeker.

Josh is a senior marketing and experience leader based in Carmel, Indiana. Beyond the résumé, he is a father of four, a music obsessive, a supporter-culture builder and a person drawn to the emotional electricity of shared experience.

At Work

Build the system. Protect the human experience.

Josh’s career has moved across professional sports, beverage, SaaS, CPG, consulting and global live events. The through-line is the ability to enter a new environment, learn quickly and connect strategy to execution.

He is most useful where organizations have strong ambition but fragmented systems — data without activation, campaigns without commercial alignment, events without experience standards or partnerships without a clear audience proposition.

At Home

The most important title is Pop.

Josh is a father to Oliver, Elliott, Mavis and Graham. Fatherhood shapes how he thinks about time, curiosity, responsibility and the kind of experiences worth creating.

Music, travel, soccer culture, roadside Americana, design and the search for moments that create frisson all influence both his personal life and his professional point of view.

What Shapes the Work

Curiosity across categories.

Music

Shared emotion

Concerts reveal how anticipation, ritual, community and memory turn attention into identity.

Supporter Culture

Participation

Fans create meaning with organizations, not merely for them. The best brands make room for that ownership.

Fatherhood

Perspective

Leadership is measured by what people are equipped to become, not by how indispensable the leader appears.

Travel

Experience details

Places are remembered through transitions, service, surprise, texture and the stories people bring home.

Learning

Outsider advantage

Entering without inherited assumptions can make the customer’s reality easier to see.

Frissonomics

Emotional capital

The discipline of designing experiences that create feeling, meaning and measurable economic value.

Each day, we get to choose our attitude, carry gratitude for the world around us and boldly choose our adventure.

Personal point of view
Start a Conversation

The work is serious. The person should still be human.

Reach out about leadership, consulting, soccer, music, experience design or the record store that does not exist yet.

masonzbt@gmail.com  ·  (317) 371-6149  ·  Consulting via Frissonomics →
Be curious, not judgmental.

You clicked. That's the whole point.

Music

Shared emotion

Concerts taught me how anticipation, ritual and memory turn attention into identity. Everything I've built since has borrowed from a room full of people waiting for the lights to go down.

Supporter culture

Participation

Fans create meaning with an organisation, not for it. The best brands make room for that ownership instead of managing it.

Fatherhood

The best title

Oliver, Elliott, Mavis and Graham. Being "Pop" is the best thing I get to be every day — and it reframed everything about what leadership is actually for.

Travel

The details

Places are remembered through transitions, service and small surprises — not through the brochure.

Frisson

Emotional capital

The physical chill when something lands. My consultancy is named after it because it's the only marketing metric I've never been able to fake.

Someday

A record store

In Carmel. Because discovering music alongside other people is still the best argument I know for why physical, communal experience will never fully go away.

Why this is hidden. Every experience I build has something in it for the person paying attention — a detail that rewards curiosity rather than demanding it. This is that detail on my own site. If you found it, you'd probably be good to work with.

"Each day, we get to choose our attitude, carry gratitude for the world around us, and boldly choose our adventure."