Career Story · Stewardship

Our radio partner deleted the archive. So I rebuilt it.

Nobody's KPI was "the club's history still exists." That's exactly why it nearly didn't.

I found out the way you usually find these things out: by going to look for something and discovering it wasn't there.

Years of Indy Eleven's podcast and radio recordings — interviews, match previews, moments from seasons that had already become part of the club's story — had been destroyed by our radio partner. Not maliciously. Storage costs money, old files take up space, and nobody had ever told them those recordings mattered.

They were right that nobody had told them. That was our failure, not theirs.

Why this happens

Every organisation produces two kinds of asset. There are the ones somebody owns — the website, the CRM, the brand guidelines — and there are the ones that accumulate as a by-product of doing the work.

Content archives almost always fall in the second category. They're generated by a partner, stored on someone else's system, and valued by no one whose performance is measured on it. So they persist right up until the moment somebody needs the space.

The uncomfortable part is that these by-product assets are often the ones that become most valuable over time. A four-year-old marketing plan is worthless. A four-year-old recording of a player who has since become significant, or a season that has since become part of the club's mythology, only grows in value.

The assets that appreciate fastest are usually the ones nobody was assigned to protect.

The lesson, learned the expensive way

What rebuilding actually involved

I curated and built a historical archive from what could still be recovered — tracking down surviving copies, organising what existed, and establishing a structure so the material had somewhere permanent to live rather than depending on a partner's storage decisions.

It wasn't sophisticated work. It was mostly patience and refusing to accept that it was gone.

The more important outcome was the change in default. Going forward, recordings belonged to the club, in a location the club controlled, because someone had finally decided that was worth doing.

Why I spent time on it

A reasonable person could argue this wasn't the highest-value use of a VP of Marketing's time. Attendance needed growing, sponsors needed servicing, campaigns needed shipping.

Two reasons I did it anyway.

A club's history is a commercial asset. Supporter culture runs on shared memory — the moments people retell. Every recording lost is a piece of retellable history removed from the organisation permanently. You cannot rebuild it later at any price.

It signals what the organisation values. Staff notice when leadership spends time on things that only matter in ten years. It's one of the few reliable ways to demonstrate that the club is a long-term project rather than a series of quarters.

What transfers

  • Audit what you don't own. Content on a partner's servers, data in a vendor's platform, creative files at an agency. If nobody in your building can produce it on request, you don't have it.
  • Assign the orphan assets. Anything that accumulates as a by-product needs an owner, or it will be deleted by someone acting entirely reasonably.
  • Value things on their future worth. Archives are the clearest case where present value badly understates eventual value.

Nobody gets promoted for maintaining an archive. But the organisations worth working for are usually the ones where somebody did it anyway.

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